Reviews
We are a wife and husband, mother, grandfather, and friends that enjoy every single day that we get to create, build, and make something special for someone! We cannot believe how people have took to our ideas and creations. We are so blessed and honored and we owe all 100% of it to God. Without him and the strong family bond we have together this would not be possible. We love creating new things and love looking at new inspirations. Instead of purchasing from the big box stores, you are purchasing and supporting a small family and we can't thank you enough for that support.
Our inspiration is modern rustic, farmhouse, and shabby chic decor! We love sticking to the "natural" look and beauty of wood. All our items are made from high quality pine wood. Our jars are hand painted each and every one with time, a special and unique method that is separate from most of the rest of painted jars out there, and we use high quality hardware and accessories! We also own the design to our black metal hooks that are only found here with us!
"We all have imperfections, but that is what brings the character out in us!"
-Tia Shae Moyer (All That's Rustic shop owner)
One of our most favorite and loved items in our shop has got to be the mason jar centerpieces! We love arranging centerpieces and coming up with news ways to have a centerpiece "pop" in your home and blend right in there with all your decor:)
Another one of our beloved items in 2016 and 2017 was our Set of 2 Lighted Mason Jar Sconces with Flowers. We LOVE this and plan to bring more styles to this look in 2018.
We welcome custom orders. Most the time we have no issues being able to create something custom for you! Please ask, we love these type of orders!!
2018 is going to be a fresh start for us at All That's Rustic!! We have purchased a site to build our very own workshop with a small store front. Details will come at a later date. We also can't wait to hear and meet some of our customers this year!
Check us out periodically as we are constantly adding new items to our shop. We will be adding a ton of new things coming in 2018.
We just love it so much! This new 2018 year may be the year for that complete turn around! Without our amazing customers, this would not be possible!! We thank you so much every day. We hope you can find something you like and something unique. Our number one goal is 100% great customer service and hope to have returning customers time after time. Thank you for reading and stopping by! God bless :) ♥♥♥♥
-Tia Shae & Jonathan Moyer
-Ginger O'Neal
-Morris Helton
-Nicole Walsh
All That's Rustic♥
Our current processing and creating time is 12-16 business days for ALL items in our shop! Then 1-3 business days for USPS Shipping! We request that all customers contact us prior to purchasing to let us know the date needed by so we can make sure we can accommodate. If we can't we will let you know. If we can't you will be able to receive a full refund if needed.
INTERNATIONAL BUYERS: Your delivery time will vary depending on your country. We are not responsible for the delivery time frames. We are also note responsible for any fees once it has been shipped. PLEASE MAKE SURE INTERNATIONAL ADDRESSES FOR SHIPPING ARE CORRECTLY ENTERED!!
Thank you so much for stopping by! We hope you find what you like and are looking for! We love custom orders. Please don't hesitate to ask if there is something in particular you would like, a change made, or a certain color. Most the time we can do these changes with no issues:)
We can't thank you enough for taking the time to look through our shop. Without our wonderful customers our shop would not be possible. Thank you for giving us the chance and letting us do what we love. We owe all our thanks to God and our customers!!
Please view our policies before purchasing or if you need more information on products, shipping, returns, etc.
Thank you and God Bless :) <3
Accepted payment methods
--We will gladly accept returns within 7 business days of delivery to your location. Please contact us with your concerns. The buyer will be responsible for return shipping cost back to us! Once we receive the item or item(s) back we will gladly refund you 100% back (minus the shipping fees). We will not give any kind of refund back until item is received.
---FIREFLY LIGHTS: For any defects that could occur with the firefly lights, we will not honor the replacement of defects after 10 days of your order being received. This is the lighting policy we will stand by. If you have a defect in the lights we send you with your purchase, please contact us and we will replace them for free IF we are contacted within 10 days of the order being delivered/received. The lights are only rated to last up to 80 hours of light time and then must be replaced with new batteries. (80 hours= about 3.5 full days of continuous lighting). If you receive your lights and they are going "dead" they will probably just need new batteries and not need replacing. I will only fix damages or defects with proof of photo.
--We will accept exchanges for some of our orders. We only accept exchanges up to 7 business days of item being delivered to you. After the 7 days is up, we will no longer accept an exchange. If it is a product and/or color we sell enough of and is not custom, we will accept exchanged. Please contact us with your concerns. Buyer is responsible for return shipping fees on all accounts (to get back to me and for me to send out).
--If something has been damaged, please contact us with your issues and a picture for proof and we will send you out a replacement.
--We are not responsible for lost items due to shipping. Please contact USPS with your concerns.
--Please see our Shipping Policy section for more details on damages.
--If an item does not arrive on time needed, we are not responsible for this.. After we process your item and send it out, anything that happens with delivery time after that is up to USPS, not us. Please know that we do our very best to make sure items are delivered in a timely matter!
--DISCLAIMER: All That's Rustic is not responsible for any bodily injury that may occur, such as, splinters from wood or broken class/items. We hand pick, create, build, and sand down all our wood to the best of our ability without taking the natural beauty away from our products!! Some wood products may show nail heads, nail holes, or knicks/imperfections. We do not pick any wood we would use in our own home! We build with the best quality possible.
--Colors and textures may not all be the same due to the nature of the wood. Since we deal with reclaimed wood color variations may be slightly different, but all in all it is still the same color tones/shades. Some wood stains may appear lighter or darker than pictured, but again in the same color tones. For our mason jar colors, different computers/phone screens may do the lighting a little different so colors could vary a little. This is the nature of buying online sometimes.
>>Current Processing Time: 12-16 business days for ALL items in our shop! Then 1-3 business days for USPS Shipping!
We deliver using USPS Priority Mail, USPS Parcel, and occasionally USPS First Class Mail. Our main method is Priority 1-3 business day. If you live in the far West, we typically use Parcel (2-9 business days). We try to use the method that is most cost efficient for both you and I. WE CANNOT GUARANTEE THAT THE POSTAL SERVICE WILL DELIVER YOUR PACKAGE ON TIME AS STATED. We can only hope they do as promised, but we are not responsible for them and their delivery time frames!
INTERNATIONAL PURCHASES: I use either USPS Priority International or USPS First Class International. You will have delivery confirmation. The time for delivery will vary!! We are NOT responsible for anything once the package has shipped. We are also not responsible for any extra fees that could occur. Once it leave us it is out of our hands! Remember the fee is a shipping postage fee only!! We are not responsible for any fees once it has been shipped out. PLEASE MAKE SURE ADDRESS ENTER IS CORRECTLY FILLED OUT!!
We provide tracking information with all our shipping methods. USPS Priority comes with insurance. Parcel does not come with insurance. If you would like to purchase additional insurance for your item, please let me know and we will arrange the payment for this! We are not responsible for lost or damaged items due to the postal service, however, we will do our best to make it right. (Typically I will choose the more cost efficient mail routes)
All in all, please contact us if you have questions or concerns. Also, if you have an item arrive damaged and it is something that can easily be replaced or fixed please contact us with a picture for proof and we will gladly replace the item.
If we send your item to an incorrect address that you put on file by mistake, more than likely the package will be sent back to us. We will not ship the item out again, until payment for the second postage has been paid. Thank you for your understanding on this.
WE WILL NOT SEND OUT A PACKAGE IF THE ADDRESS IS INCOMPLETE. We do not want to risk the package being lost or sent to another address and the risk of the item never being returned. This would put us and you out of pocket... not a good situation! Please check and make sure your shipping address is to where you would like for it to go. We sent to the address provide on file when you place your order, unless otherwise told.
We will also NOT ship out orders than are still missing detailed information for us to complete your order. We will give it a few weeks. If we do not ever hear anything back from you about colors, initials needed, etc. We will have to refund you back the money and cancel out the order. Please, please read descriptions and do not leave out any important order details!
Most the time we bundle shipping together if you purchase more than one item from our shop, however, depending on the item and how fragile it may be we may separate the items to prevent damages. Typically in this case you will receive a refund for shipping overcharges.
Please check your Etsy conversations from time to time if you have an order out with us! We may need to contact you about something on your order or about details!!
We hope you can respect our policies and shipping methods. Thank you!! :)
--Before ordering one of our items, PLEASE read the descriptions. We want to make sure we do all we need to do to make your buying experience amazing! We also want to make you very happy and comfortable with the item you are purchasing. Please leave any details or information in the note to seller box, especially date needed if this is the case!
--We love custom orders. Please don't hesitate to send pictures, ask, etc.!
--We do not guarantee that your order will arrive as time stated. We are not responsible for what the postal service may do.
--Most all our wood is made from pine wood and barnwood/pallet wood. We feel this is what makes us unique and gives our shop items the best and most natural rustic look!!
--DISCLAIMER: All That's Rustic is not responsible for any bodily injury that may occur, such as, splinters from wood or broken class/items. We hand pick, create, build, and sand down all our wood to the best of our ability without taking the natural beauty away from our products!! Some wood products may show nail heads, nail holes, or knicks. We do not pick any wood we would use in our own home! We build with the best quality possible.
--Colors and textures may not all be the same due to the nature of the wood. Since we deal with reclaimed wood color variations may be slightly different, but all in all it is still the same color tones/shades. Some wood stains may appear lighter or darker than pictured, but again in the same color tones. For our mason jar colors, different computers/phone screens may do the lighting a little different so color could vary a little.
--All in all, if you are doubtful about purchasing one of our items, please read our reviews. We have 5-star ratings and have had a wonderful and smooth experience with all our customers and items. Please contact us if you have concerns! Please rest assure that we put 100% effort and pride into ALL of our products and the number one question we ask ourselves is: Would we like this and would we use this immediately?? If our answer is no, we make sure we adjust or fix what we feel may need to be done or if our answer is a yes, then we ship it out with care!!
--Rustic may not be for all, but we can insure you that our items have quality and are unique. They make wonderful gifts for anyone or a little treat for yourself :)
Original article and pictures take www.etsy.com site
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