пятница, 11 декабря 2015 г.

Tall Nailhead Upholstered Headboard

Tall Nailhead Upholstered Headboard
Tall Nailhead Upholstered Headboard

Reaching new heights. The tailored Tall Nailhead Upholstered Headboard has the same handsome look as our classic version, but stands a full foot taller for added drama.

  • Solid wood frame; back of headboard covered in muslin.
  • Bronze-finished nailhead trim.
  • Special order fabrics are fully upholstered to the floor.
  • Coordinates with most west elm bed frames (sold separately).
  • Use our Bed Builder Tool to match this headboard with a bed frame.
  • Imported.
  • Select sizes are online/catalog only.

UNLIMITED FLAT RATE DELIVERY – FURNITURE + OVERSIZED ITEMS

Our Flat Rate Delivery fees are based on where you live, not how much you buy. With Unlimited Flat Rate Delivery, an unlimited number of eligible furniture and select oversized items can be delivered for a single flat rate.

All of our Flat Rate items include our premium White Glove Service—at no extra charge—for oversized furniture and select fragile items. With White Glove, your order is brought into your home by a skilled delivery team on a pre-scheduled date, unpacked in the room of your choice and fully assembled, but not installed*. All packaging materials are removed upon completion.

DISTANCE
FLAT RATE FEE
order total up to $999
FLAT RATE FEE
order total $999.01 + over
Local (0–99 miles) $129 $229
Regional (100–199 miles) $199 $299
National (200 miles + up) $299 $399

SHIPPING + DELIVERY SPECIFICATIONS

TYPE OF ITEM ESTIMATED ARRIVAL
In-Stock 7–10 days (metropolitan area)**
2–3 weeks (all other areas)
Quick Ship 2–4 weeks
Special Order 8–12 weeks
Backordered Will ship once it is back in stock, at no extra charge

Flat Rate delivery is by appointment Tuesday – Saturday in most major metropolitan areas**, with Monday delivery available in some areas. Service to outlying areas may be restricted based on geographic location. A service representative will contact you to arrange a delivery date and confirm the appointment timeframe (typically a 4-hour window). Available in the contiguous 48 states only.

Please note: Smaller items (bedding, pillows, decorative accessories, baskets, etc.), do not qualify for flat rate shipping and will be delivered via UPS and subject to UPS delivery + processing charges.

*Flat Rate items that do not include White Glove Service are select lighting, oversized mirrors, rugs and headboards that need to be attached to a bed frame.

**San Francisco, Los Angeles, Las Vegas, Denver, Phoenix, New York City, Baltimore, Boston, Dallas, Atlanta, Chicago, Detroit, Columbus, Cromwell, CT, Raleigh/Charlotte, NC + Tampa/Ft. Myers/Orlando and Miami/Ft. Lauderdale, FL.

Have more questions regarding shipping? Please visit our Shipping Information page.

EASY RETURNS

To help with holiday gift giving, we are extending our return policy for stocked items purchased between 10/30/2017–12/24/2017. If you or a gift recipient are dissatisfied with a gift purchased during this time, present a gift or original receipt by 1/31/2018 for a full refund of the merchandise value. Quick Ship upholstery items must be returned within 7 days of the order receipt date. Outside these timeframes, we will replace or refund your purchase against manufacturer’s defects ONLY.

An original receipt or gift receipt is required. Prior purchases are not eligible for price adjustments.

How to return:

  • Return to Stores: You can return most non-furniture items to your local west elm store for free.
  • UPS: For items under 70 lbs, you can print a return label from our Returns Policy page and bring to a UPS location.
  • For non-Special Order furniture and other oversized items, please contact our customer service department at 1.888.922.4119.

Items not eligible for return:

  • Special Order (SPO) items, including custom rugs and furniture
  • Drop Ship items, with the exception of wall art
  • Monogrammed items
  • Mattresses
  • Gift cards
  • Final sale items (with prices ending in $.X7 or $.X9)
  • Items damaged through normal wear and tear

Complete details

For full details, please visit our Returns Policy page. For further assistance, please call our customer service department at 1.888.922.4119 or send an email to customerservice@westelm.com.


Original article and pictures take www.westelm.com site

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